The Toyota Way business methodology is the pre-eminent example of incremental process innovation. Process innovation focuses on productivity improvement - quality delivery at lowest cost and has been a major contributor to enterprise success for the last 40 years. Work started by Joseph Juran and W Edwards Deming in the 1950s and extending late into the 1980s created what became known as Total Quality Management (TQM). TQM was the embodiment of continuous process improvement.

Today Continuous Process Improvement and Six Sigma are coming back into vogue, with Incremental Innovation the new name for what we see as fundamental to business success.

Mindwerx founders Bill Jarrard and Jennifer Goddard were champions of Continuous Improvement in the 1980s and 1990s. Just as we did then, the process innovation training and facilitation we do includes Deliberate Creative Thinking techniques such as Six Thinking Hats®, Mind Maps®, HBDI® and Lateral Thinking™, giving teams tools fundamental to successful collaboration.

With inspiration, tools and training imagine what your team could do.

In 1999 Bill, with colleague Johan Kruithof, authored Hidden Gold - How to mine the inexhaustible supply of golden opportunities in your organisation. Described by one reviewer as the definitive guide to continuous improvement, Hidden Gold is published by Standards Australia, and is available from the Mindwerx Book Store .