Leadership

Dr W Edwards Deming 14 Points

In the mid-1980s many organisations in Australia embraced the concept of Total Quality Management (TQM), and while some struggled with it, others made significant inroads to improving product and service quality.  Behind this 'movement' were a number of Critical Thinking explorers including

By |2016-11-22T00:21:10+11:00January 1st, 2011|Articles, Leadership|0 Comments